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Continue reading →: What is Developmental Focus?Development is key to career success, yet many feel lost in their journey. Two primary focuses exist: self-oriented, emphasizing personal growth, and team-oriented, prioritizing team development. A lack of focus leads to stagnation, or “being on the bench.” Recognizing and aligning your developmental focus with your career goals is essential…
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Continue reading →: Busy-Work MetricsPerformance measurement is crucial in modern workplaces, often misused through busy-work metrics that fail to align with broader business goals. Key Performance Indicators (KPIs) should drive meaningful outcomes. A real-world example shows that focusing on ticket processing undermines morale and engagement. Redefining metrics can transform teams into proactive contributors, improving…
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Continue reading →: Do’s and Don’ts When Receiving FeedbackReceiving feedback from your team is essential for personal and professional growth as a leader. Providing undivided attention, not dismissing feedback, taking ownership, embracing disconfirming feedback, and following up are crucial. These actions demonstrate value for the team’s input, commitment to growth, and foster a culture of trust and continuous…
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Continue reading →: 5 Tips for Staying Present as a Leader in Remote TeamsIn a virtual work environment, staying present as a leader is crucial for team support and progress monitoring. Updating your status, establishing dedicated communication channels, regular check-ins, timely responses, and sharing your workload are key strategies. Maintaining visibility and connectivity with your team is essential to prevent decreased performance and…
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Continue reading →: Why Individual Contributors are LeadersLeadership isn’t confined to formal titles; it encompasses essential behaviors and qualities. Individual contributors, despite lacking direct authority, exhibit leadership through self-management, communication, influence, coaching, and feedback. Their ability to inspire, motivate, and guide projects exemplifies effective leadership, underscoring the impact of their contributions in driving meaningful results.
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Continue reading →: Leading Others Through ConflictConflict is inevitable in the workplace, ranging from minor disagreements to full-blown arguments. As a leader, it’s crucial to develop conflict resolution skills. A real-life situation involving a new supervisor, Amy, is discussed, detailing steps taken to resolve a major conflict between her and a barista. These steps include creating…
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Continue reading →: Receiving Feedback as a LeaderLeaders play a crucial role in providing coaching and feedback, but it’s equally important for them to receive feedback. Employees can offer valuable insights and improve leadership effectiveness. Welcoming disconfirming feedback fosters personal growth, while tailoring leadership to individual needs creates a more cohesive and high-performing team. Creating an open…
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Continue reading →: Weaponized Feedback, What is it and How to Avoid itFeedback is crucial in organizations, but it can sometimes be weaponized, causing harm rather than growth. To avoid this, provide timely, clear, and emotion-controlled feedback, and offer an action plan for improvement. By following these steps, feedback can be a force for positive change and not a tool for personal…
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Continue reading →: Leading a Team that’s New to YouLeading a new team, whether new hires or seasoned employees, is challenging but rewarding. To make a good first impression, be genuine, give them your time, land softly, and gain their buy-in. Understand their established dynamics, build trust, and show genuine care. Taking a patient and understanding approach is key…
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Continue reading →: Leading in a Virtual EnvironmentRemote work has surged in popularity, especially after the COVID-19 pandemic. Many companies now offer flexible work options. Leaders face challenges adapting to virtual management, needing to prioritize communication, results, trust, and employee growth. Managing remote teams successfully requires deliberate effort in these areas. Leaders can benefit from following these…
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